Forms Printer for GP2013, Build 105, Delivering RM Statements to file: Error Exporting File. Error: Invalid directory, Error Number: -2147206460

8 July 2013

Issue Description

When Delivering RM Statements to file, and a Customer ID contains a '/' or other special character which cannot be in a file name:

The automatically generated filename for delivery export fails due to the special character, resulting in an error:

   Error Exporting File. Error: Invalid directory, Error Number: -2147206460

 

Solution

A work around is to specify the entire "tokenized" file name in the export file name field as something like:
 
\\FILESRV\Public\Statements\Statement Monthly {<RF>'Customer Number' of table RM_Customer_MSTR,0} {<GF>sysdate()}{<GF>systime()}.pdf
 
This uses roughly the same file format, but using the built in Tokens to specify it.  (which get filtered for special characters before use)

 

Alternatively there is a Hotfix available for this Issue, Available by request from Techsupport@accountable.com